Redrock Micro Price Increase - DVXuser.com -- The online community for filmmaking

Dathan Hight · 04-12-2010, 10:55 PM

I was looking as some Redrock support gear this weekend on their site... came back Monday and noticed a 20-35% increase on almost all their products... NAB related??

Anyways - B&H stocks some of Redrock's gear and at right now it's at Sunday's prices. In fact, I just finished my order. Just a heads up if anyone cared.

'Night

Dan_Kanes · 04-13-2010, 07:31 AM

There should be plenty of this stuff used in the marketplace, on ebay or on other forums.

I personally don't recommend buying any of their gear new after I got burned last January (09) buying a DSLR "bundle" which had the obsolete V1 follow focus, and the V2 follow focus came out around the same time.

Not to mention that I asked for BLACK trim screws as an option on their website (I wouldn't complain if I didn't have the option) AND they never rectified it after I sent several emails.

Their mattebox is a nice product for the money, but I don't think I'd buy anything else from them ever again if I was in the market.

Berk · 04-13-2010, 08:44 AM

that is outrages.
why the hell should I pay more for something that has been on the market for 2 years(shoulder-mount).
this is clearly called "milking customer"

i used to love "Redrock"

yes, Dan is right. getting off of the ebay/2nd-hand would be wise choice.

Ben_B · 04-13-2010, 08:59 AM

Usually companies do a 20-30% DISCOUNT during tradeshows, at least for those who attended....heh maybe they raised the prices so after your NAB discount the price is the same?

subtleinspiration · 04-13-2010, 09:22 AM

Yeah, I checked it out and the price increase was pretty significant.

xqzt · 04-13-2010, 09:37 AM

They have to make as much$$$ as they can before that new panny4/3rd microcam puts a serious cut in their bizNA$$

Berk · 04-13-2010, 09:59 AM

have they ever thought that nobody would realize that?
what a sneaky way!

yeah most companies offer discount for old-items in their catalog. this jacked-up price policy is something new..

brian hanson · 04-13-2010, 10:09 AM

i went on a rant about how bad redrock customer service is a few months ago. agreed about having to make up some extra cash before the new cameras drop, the 35mm adapter is soon to become unnecessary.

Ben_B · 04-13-2010, 10:22 AM

Well I know I will no longer be recommending RedRock Micro until this is resolved. Either build it yourself or if that's not good enough buy from Zactuo...their stuff is expensive but it is incredibly high quality.

Gabriel Berube · 04-13-2010, 10:55 AM

for what it's worth, I've had to contact RR customer service 2 times these last 2 years (last time was 5 months ago) and they've always been prompt to answer and deliver the goods. Maybe I've been lucky, but I've been quite satisfied with customer service.

04-12-2010, 10:55 PM	#1
Dathan Hight Member Join Date: Mar 2008 Posts: 54	Redrock Micro Price Increase I was looking as some Redrock support gear this weekend on their site... came back Monday and noticed a 20-35% increase on almost all their products... NAB related?? Anyways - B&H stocks some of Redrock's gear and at right now it's at Sunday's prices. In fact, I just finished my order. Just a heads up if anyone cared. 'Night

04-13-2010, 08:59 AM	#4
Ben_B Senior Member Join Date: Nov 2008 Location: Davis and Santa Cruz, CA Posts: 2,619	Usually companies do a 20-30% DISCOUNT during tradeshows, at least for those who attended....heh maybe they raised the prices so after your NAB discount the price is the same? __________________ "Can't stop the signal." http://www.vimeo.com/benbunch benbunchfilms.com

04-13-2010, 10:22 AM	#9
Ben_B Senior Member Join Date: Nov 2008 Location: Davis and Santa Cruz, CA Posts: 2,619	Well I know I will no longer be recommending RedRock Micro until this is resolved. Either build it yourself or if that's not good enough buy from Zactuo...their stuff is expensive but it is incredibly high quality. __________________ "Can't stop the signal." http://www.vimeo.com/benbunch benbunchfilms.com

04-13-2010, 10:55 AM	#10
Gabriel Berube Senior Member Join Date: Oct 2007 Location: Quebec city, Canada Posts: 154	for what it's worth, I've had to contact RR customer service 2 times these last 2 years (last time was 5 months ago) and they've always been prompt to answer and deliver the goods. Maybe I've been lucky, but I've been quite satisfied with customer service. __________________ Gabe Fotonik Films "We are databanks of insignificant details, of repressed memories. The body is a stubborn writer." - Laurier Veilleux

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04-13-2010, 07:31 AM	#2
Dan_Kanes Senior Member Join Date: Nov 2009 Posts: 155	There should be plenty of this stuff used in the marketplace, on ebay or on other forums. I personally don't recommend buying any of their gear new after I got burned last January (09) buying a DSLR "bundle" which had the obsolete V1 follow focus, and the V2 follow focus came out around the same time. Not to mention that I asked for BLACK trim screws as an option on their website (I wouldn't complain if I didn't have the option) AND they never rectified it after I sent several emails. Their mattebox is a nice product for the money, but I don't think I'd buy anything else from them ever again if I was in the market.

04-13-2010, 08:44 AM	#3
Berk Senior Member Join Date: Jan 2007 Posts: 118	that is outrages. why the hell should I pay more for something that has been on the market for 2 years(shoulder-mount). this is clearly called "milking customer" i used to love "Redrock" yes, Dan is right. getting off of the ebay/2nd-hand would be wise choice.

04-13-2010, 09:22 AM	#5
subtleinspiration Senior Member Join Date: Jun 2007 Location: Austin, TX Posts: 743	Yeah, I checked it out and the price increase was pretty significant.

04-13-2010, 09:37 AM	#6
xqzt Senior Member Join Date: Nov 2009 Location: RI Posts: 117	They have to make as much$$$ as they can before that new panny4/3rd microcam puts a serious cut in their bizNA$$

04-13-2010, 09:59 AM	#7
Berk Senior Member Join Date: Jan 2007 Posts: 118	have they ever thought that nobody would realize that? what a sneaky way! yeah most companies offer discount for old-items in their catalog. this jacked-up price policy is something new..

04-13-2010, 10:09 AM	#8
brian hanson Junior Member Join Date: Aug 2008 Location: Orange County, Ca Posts: 26	i went on a rant about how bad redrock customer service is a few months ago. agreed about having to make up some extra cash before the new cameras drop, the 35mm adapter is soon to become unnecessary.